Ear Wax Removal at Hearsmart
Blocked ears can be frustrating, uncomfortable and—let’s be honest—make everyday conversations feel harder than they should. At Hearsmart, we offer professional ear wax removal using safe, gentle microsuction to help you return to clear, comfortable hearing quickly.
Our clinicians take a calm, patient and empathetic approach to every appointment. Whether you’re dealing with sudden muffled hearing, pressure, ringing, or you just know something feels “off,” we’re here to help you feel comfortable, heard, and looked after.
Symptoms of Blocked Ears
You may need wax removal if you’re experiencing:
Muffled or reduced hearing
A feeling of fullness or pressure
Ear discomfort or itchiness
Sudden changes in sound clarity
Whistling or feedback in hearing aids
Ringing or buzzing
Dizziness or imbalance
If you’re unsure, we can examine your ears first and show you what’s happening.
"Shipra is so generous with her time, compassion and knowledge. Mum was never rushed and found her to be very understanding of her needs. Would highly recommend Hearsmart. Great service." - Cathie Spencer
Our Microsuction Wax Removal Process
At Hearsmart, we use microsuction, the method preferred by hearing healthcare professionals. It involves using a small medical suction device to gently remove wax while your clinician views the ear canal under magnification.
Microsuction is:
Safe
Gentle
Water-free
Suitable for sensitive ears
Ideal for clients who experience recurrent infections
For certain wax types, we may also use fine instruments to carefully lift or clear debris. The method chosen will always be the safest one for your ears.
What to Expect at Your Appointment
Your comfort is at the centre of everything we do. A typical wax removal appointment includes:
Consultation & Ear Health Check
We take the time to understand your symptoms and examine your ears using an otoscope so you can see exactly what’s going on.
Gentle Wax Removal
Your clinician removes the wax using microsuction or a suitable manual technique, explaining each step so you feel at ease.
Aftercare & Prevention Advice
You’ll leave with personalised guidance to help reduce future buildup and keep your ears healthy.
Most appointments last around 20–30 minutes, and many people notice clearer hearing immediately.
Wax Management for Hearing Aid Wearers
If you use hearing aids, regular wax management is essential. Wax can block sound, reduce clarity, or cause feedback. During your appointment, we can also check your hearing aids, clean them, or make any necessary adjustments.
Book Your Wax Removal Appointment
If you’ve noticed blocked ears, reduced hearing, or you’re simply overdue for a check, we’re here to help. Our team will make the process simple, gentle and reassuring.
Book your ear wax removal appointment with Hearsmart today and get back to hearing clearly and comfortably.
Our Happy Customers
[trustindex no-registration=google]







FAQ's
- Nearly 20 years serving the Yarra Ranges community
- One of the only local clinics offering balance (vestibular) testing
- Family-friendly care for both adults and children
- Independently owned — your needs come before sales targets
30
Years of Experience
