Ear Wax Removal
SAFE AND GENTLE

Ear Wax Removal at Hearsmart

Blocked ears can be frustrating, uncomfortable and—let’s be honest—make everyday conversations feel harder than they should. At Hearsmart, we offer professional ear wax removal using safe, gentle microsuction to help you return to clear, comfortable hearing quickly.

 

Our clinicians take a calm, patient and empathetic approach to every appointment. Whether you’re dealing with sudden muffled hearing, pressure, ringing, or you just know something feels “off,” we’re here to help you feel comfortable, heard, and looked after.

Symptoms of Blocked Ears

You may need wax removal if you’re experiencing:

  • Muffled or reduced hearing

  • A feeling of fullness or pressure

  • Ear discomfort or itchiness

  • Sudden changes in sound clarity

  • Whistling or feedback in hearing aids

  • Ringing or buzzing

  • Dizziness or imbalance

If you’re unsure, we can examine your ears first and show you what’s happening.

"Shipra is so generous with her time, compassion and knowledge. Mum was never rushed and found her to be very understanding of her needs. Would highly recommend Hearsmart. Great service." - Cathie Spencer

Our Microsuction Wax Removal Process

At Hearsmart, we use microsuction, the method preferred by hearing healthcare professionals. It involves using a small medical suction device to gently remove wax while your clinician views the ear canal under magnification.

Microsuction is:

  • Safe

  • Gentle

  • Water-free

  • Suitable for sensitive ears

  • Ideal for clients who experience recurrent infections

For certain wax types, we may also use fine instruments to carefully lift or clear debris. The method chosen will always be the safest one for your ears.

 

What to Expect at Your Appointment

Your comfort is at the centre of everything we do. A typical wax removal appointment includes:

Consultation & Ear Health Check

We take the time to understand your symptoms and examine your ears using an otoscope so you can see exactly what’s going on.

Gentle Wax Removal

Your clinician removes the wax using microsuction or a suitable manual technique, explaining each step so you feel at ease.

Aftercare & Prevention Advice

You’ll leave with personalised guidance to help reduce future buildup and keep your ears healthy.

Most appointments last around 20–30 minutes, and many people notice clearer hearing immediately.

 

Wax Management for Hearing Aid Wearers

If you use hearing aids, regular wax management is essential. Wax can block sound, reduce clarity, or cause feedback. During your appointment, we can also check your hearing aids, clean them, or make any necessary adjustments.

 

Book Your Wax Removal Appointment

If you’ve noticed blocked ears, reduced hearing, or you’re simply overdue for a check, we’re here to help. Our team will make the process simple, gentle and reassuring.

Book your ear wax removal appointment with Hearsmart today and get back to hearing clearly and comfortably.

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FAQ's

  • Nearly 20 years serving the Yarra Ranges community
  • One of the only local clinics offering balance (vestibular) testing
  • Family-friendly care for both adults and children
  • Independently owned — your needs come before sales targets

30

Years of Experience

No referral needed! You can book directly with us. If you have a GP or specialist referral, bring it along — but it’s not required to see our audiologists.
We’re proudly independent, which means we’re not tied to any hearing aid manufacturer. That gives us the freedom to recommend the best solution for you — not for sales targets.
A standard hearing assessment usually takes around 45–60 minutes. We take the time to explain your results and answer any questions without rushing.
Yes! We provide hearing assessments for both adults and children. Our clinic is family-friendly and equipped to support little ears as well as older ones.
That’s completely fine. We’re here to give you the information and options you need — no pressure, no obligation. You’ll always leave with clear advice and next steps.