Vertigo and Balance
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Vertigo and Balance

Vertigo is the sensation that you, or the world around you, is moving. It is often difficult to describe the symptoms but some people experience spinning, rocking, wooziness, feeling faint, light-headed, or being off-balance. The feeling of vertigo can be different for everyone and can last from a few seconds to longer episodes of multiple weeks. Some people may find that lying down or focussing on a single point can help to reduce this, others may not. 

Many people will experience vertigo in their lives, with 40% of people over 40 experiencing it at least once. Vertigo is generally caused by a problem with the vestibular system, an aspect of the inner ear, however, investigations by medical professionals are needed to uncover a diagnosis and establish a treatment plan. Experiencing an event of vertigo for the first time can be extremely distressing. Your first point of call is to visit your GP. However, in emergency situations, you should call 000 or present at a hospital. When visiting your GP, various investigations and interventions can be used. These may include blood tests, scans, and medications. If your symptoms do not resolve, your GP may opt to refer you to a specialist. These specialists often include Ear, Nose and Throat surgeons (ENT), Neurologists, and Audiologists. ENTs and Neurologists will further investigate your symptoms. They may also decide to refer you to an Audiologist for balance testing. 

Vertigo Symptoms​

vertigo symptoms

Balance & Vertigo Assessments at Hearsmart

At Hearsmart, our audiologist specialises in helping patients with dizziness, vertigo, and balance problems. If you’re experiencing symptoms such as feeling unsteady, falling, or vertigo attacks, a balance assessment can help uncover the cause.

Our assessments are non-invasive and pain-free, using advanced tools such as video-goggles and electronic devices to test how your balance system is working. These tests provide vital insights into the vestibular system, helping to identify whether your dizziness is caused by an inner ear problem or another condition.

Once a diagnosis is made, treatment options may include vestibular physiotherapy, medication, or in some cases surgery. Vestibular physiotherapy is often highly effective, supporting rehabilitation, balance retraining, and confidence recovery after vertigo episodes.

The pathway from experiencing your first vertigo symptoms to receiving a diagnosis often involves several health professionals. At Hearsmart, we guide you through each step — from assessment and diagnosis to treatment planning — so you know where to turn first.

We offer the following balance assessments:

  • vHIT
  • Videonystagmography (VNG)
  • Calorics
  • VEMPs
  • ABR
  • EcochG

"Shipra is so generous with her time, compassion and knowledge. Mum was never rushed and found her to be very understanding of her needs". - Cathie Spencer

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Vestibular Balance Assessment
  • Nearly 20 years serving the Yarra Ranges community
  • One of the only local clinics offering balance (vestibular) testing
  • Family-friendly care for both adults and children
  • Independently owned — your needs come before sales targets

30

Years of Experience

A balance assessment is a series of non-invasive tests that check how well your vestibular (inner ear) system is working. It helps identify the cause of dizziness, vertigo, or unsteadiness so the right treatment plan can be created.
If you often feel dizzy, unsteady, like you’re spinning or on a boat, or if you’ve experienced sudden falls or frequent vertigo attacks, a balance assessment can help uncover the underlying issue.
At Hearsmart, our qualified audiologist, Whitney, performs all balance and vestibular assessments using advanced technology like video-goggles and electronic testing equipment.
No. All tests are safe, non-invasive, and pain-free. Some people may feel mild dizziness during certain tests, but this usually passes quickly.
Treatment may include vestibular physiotherapy, medication, or surgery depending on the diagnosis. Vestibular physiotherapy is one of the most common and effective options, helping patients retrain their balance and regain confidence.