COVID-19 Clinic Update
Our priority at Hearsmart Hearing Solutions has always been to maintain a safe, hygienic and healthy environment within our practice. We want to take this opportunity to emphasize and reassure you we have many extra measures put in place to deter the spread of the infection at this time.
All of the practitioners and staff are aware of the strict cleaning procedures at all times.
We are constantly working with the advice of the Victorian Department of Health and the Australian Government to ensure our safety standards are up to date and appropriate in this ever-changing situation we are currently presented with.
We plan to remain open to continue to provide our current audiology services unless directed otherwise.
In order to do this we require your assistance.
We request if you have traveled or been in contact with someone who has travelled overseas in the last 14 days you adhere to the advice from the Health Department regarding self isolation. If you have any concerns please contact the Corona Virus hotline.
In preparation for your appointment we will call you one day ahead and read 4 questions relating to your health and any covid 19 possible contact. We request when you arrive you use the hand sanitizer and allow us to take your temperature. Your practitioner will wear appropriate gloves and mask or head shield. You may sit in reception while waiting for your practitioner to be ready for you. We have adjusted our waiting area seating if you need to use it to maintain social distance. At the end of your session with your audiologist hand sanitizer is available. Please note that all chairs and the door are disinfected after each visit.
It is a time to maintain a high degree of personal care and importantly being kind to each other. Your comfort is really important to us and remember we are able to arrange telecommunication appointments as well as curbside assistance.
Feel confident that you can continue to come to your appointments.
From the team at Hearsmart Hearing Solutions
1300 787 792 www.hearsmart.com.au